Print-O-Stat, Inc.

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Our offices will be closed Thursday, November 23rd and Friday, November 24th for the Thanksgiving holiday.
We will resume regular business hours on Monday, November 27th.
Happy Thanksgiving!
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Nothing is worse than when something just isn't working with your software, bringing the entire project to a screeching halt. Fortunately, you can rely on the experts at Print-O-Stat to be there for you through those unexpected times. Designed to be a single point of contact for your Autodesk® and Bluebeam® software, our team of Certified Applications Engineers will make every effort to resolve your trouble with as little delay as possible.

What really sets Print-O-Stat's Complete Support Help Desk apart from others is that we are happy to help with common "how-to" questions to help keep your project on track. Don't feel like searching Google, YouTube, or forums for answers to common software task-related questions? Get yourself a Print-O-Stat Complete Support Help Desk Contract and call whenever you need us!

 

Support Includes:

  • 1/2-hour virtual training session – "Introduction to Autodesk Account Setup & Management"
  • Phone, remote login, AND email support
  • Guaranteed response time of 2 hours*
  • Electronic submission of support tickets 24 hours-a-day
  • Remote software installation support
  • Product error, warning, and unexpected functionality resolution
  • NEW! Unlimited "how-to" questions
  • NEW! Unlimited number of users

 


 

How To Use Help Desk

Log & Track a Case:

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Already have an account? Begin by following the button below to gain access to our portal where you can log and track your case. Customers can also This email address is being protected from spambots. You need JavaScript enabled to view it. directly or give us a call at 1-866-242-8721.

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Create an Account:

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Don't have an account? Our Help Desk service utilizes an online portal for customers to create their own account. Once your account is created, you will be able to easily log and track each case.

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Please Note: while support tickets can be submitted electronically 24-hours-a-day, regular support hours are Monday through Friday, 8:00 a.m. until 5:00 p.m., and we are closed on holidays.

 


*Guaranteed response time pertains only to the initial response of a Print-O-Stat representative to your support request submission. Due to a variety of factors it does not necessarily mean that your issue will be solved within 2 hours, although we will attempt to solve all support requests as quickly as possible.


 

 

If you have any questions regarding this service or would like to subscribe, please fill our the following form, email us at softwaresupport@printostat.com or call us at 866.242.8721.

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Help Desk Support Hours of Operation:

Print-O-Stat Help Desk Support Hours of Operation
Monday through Friday
8:00 a.m. to 5:00 p.m.
except for holidays, administrative closings or inclement weather

Contact the Print-O-Stat Help Desk Support Team