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Image for Reprographic Services at Print-O-Stat
Nothing is worse than when something just isn't working with your software, bringing the entire project to a screeching halt. Fortunately, you can rely on the experts at Print-O-Stat to be there for you through those unexpected times. Designed to be a single point of contact for your Autodesk® and Bluebeam® software, our team of Certified Applications Engineers and software specialists will make every effort to resolve your trouble with as little delay as possible.

The Advantage

What really sets Print-O-Stat's Complete Support Help Desk apart from others is that we are happy to help with common "how-to" questions to help keep your project on track. Don't feel like searching Google, YouTube, or forums for answers to common software task-related questions? Enroll Complete Support Help Desk contract now and call whenever you need us!

Request Information




The Value You Will Receive


Virtual Training

30-minute virtual training session – "Introduction to Autodesk Account Setup & Management"

Phone, Remote & Email

Phone, remote login, AND email support

Guaranteed Response Time

If you are having software troubles, you can rely on our team. Expect a response within 2 hours*

24hr Electronic Submission

Electronic submission of support tickets 24 hours-a-day

Remote Install Support

Our trained experts can provide you with software installation support, remotely

Error Resolution

Product error, warning, and unexpected functionality resolution

Unlimited Users

There is no limit to how many team members have access to your support service

Unlimited "How To" Questions

Our team is available to help answer all your "how to" questions



HOW TO USE THE HELP DESK

Log and Track a Case:
Already have an account? Begin by following the button below to gain access to our portal where you can log and track your case. Customers can also email your case directly or give us a call at 1-866-242-8721.
Sign In
Create an Account:
Don't have an account? Our Help Desk service utilizes an online portal for customers to create their own account. Once your account is created, you will be able to easily log and track each case.
Get Started

Please Note: while support tickets can be submitted electronically 24-hours-a-day, regular support hours are Monday through Friday, 8:00 a.m. until 5:00 p.m., and we are closed on holidays.


*Guaranteed response time pertains only to the initial response of a Print-O-Stat representative to your support request submission. Due to a variety of factors it does not necessarily mean that your issue will be solved within 2 hours, although we will attempt to solve all support requests as quickly as possible.


If you have any questions regarding this service or would like to subscribe, please fill our the following form, email us at softwaresupport@printostat.com or call us at 866.242.8721.

Our Locations

Print-O-Stat provides expert guidance on implementing the latest products and technologies with 12 locations throughout the Mid-Atlantic Region. Our team of more than 100 members is proud of the products and services we offer and looks forward to working with you to help find the solutions and best fits your business.

Locations Near You
Corporate Headquarters 1011 West Market Street
York, PA 17404
Phone: 717-854-7821
Toll Free: 1-800-711-8014
Fax: 717-846-4084

Email: york@printostat.com